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Practice Profile

Experience quality care

Our practice is committed to providing quality, and comprehensive medical care to our patients and their family in an environment that is caring and professional.

The philosophy of the practice has always been to offer the highest standard of ethical and professional primary care that is possible, and to pass the concepts of the provision of this care on to younger members of our profession.

The practice has been a training practice since the inception of the RACGP Training program (Family medicine program) and is an accredited teaching practice with the James Cook University School of Medicine. We are fully accredited with AGPAL and have maintained our accreditation since 1999.

Practice Team

Background & History

Providing full family coverage

TSMP was first established in 1967 and aims to provide full family care, which includes home visits, nursing home visits,

The practice is fully computerised and well equipped with the latest technology. Registered nurses provide support to the Doctors and are very experienced in general practice, maintaining their education through regular update courses. We are also lucky to have an excellent allied health team who work from within the practice to support our patients.

We are also a member of Travel Clinics Australia and we have access to the most up-to-date travel health information, including outbreaks and disease prevention. We stock a full range of vaccines for travel health and general immunisations, including yellow fever as well as some medications for travel.

Our Associate Doctors and Health Team

Meet the people behind our practice

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Kevin Arlett

Doctor

MBBS (QLD), FRACGP, FAICD

Kevin is a general practice partner in the Townsville and Suburban Medical Practice. He was the team physician for Toyota North Queensland Cowboys Rugby League Club for many years and is currently the Team Doctor for the Townsville Fire Basketball Team.

Kevin is a general practitioner with a special interest in sports medicine. He is a fellow of the Royal Australian College of General Practice, where his experience included being regional coordinator for the Family Medicine Program in North Queensland. He is the current Chair of the Northern Australia Primary Health Limited, the successor organisation to the Townsville Mackay Medicare Local where he was chair from 1999. Kevin has also served on the state bodies of General Practice Queensland (GPQ) as a Director and Chairman, as well as serving as the GPQ representative on Health Workforce Queensland for three years, also as a Director. He is a Fellow of Australian Institute of Company Directors.

Kevin is heavily involved in medical education and often speaks at conferences and events, especially around his experience as a high-level sports doctor.

Kevin Arlett

Doctor

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Kevin Arlett
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Peter Gianoulis

Doctor

MBBS (JCU), FRACGP

Peter is a practice principle at TSMP. He grew up in Townsville and graduated from James Cook University. After spending time at The Townsville Hospital he has been working in General Practice since 2009.

Peter has a special interest in skin cancer diagnosis and surgery, travel and occupational medicine. He is an Appointed Medical Advisor for the Queensland Coal Mine Workers Scheme and an Authorised Health Professional for Rail Saftey Assessments.

He was a member of the Clinical Council for the NQ Primary Health Network until 2018.

Peter enjoys medical education and is a supervisor for GP registrars and medical students and clinical skills/guest lecturer for the JCU Medical School.

Peter Gianoulis

Doctor

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Peter Gianoulis
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Susan Retallick

Doctor

MBBS (JCU), FRACGP

Susie is a born and bred Townsville girl, who studied at JCU. She graduated in 2006, and became a Fellow of the Royal Australian College of General Practitioners in 2010. She’s worked in Townsville as a local GP for 5 years. Her Interest areas in medicine include women’s health, paediatrics and skin, however she enjoys most aspects of general practice. Currently her books are closed to new patients.

Susan Retallick

Doctor

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Susan Retallick
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Amy Keys

Doctor

BSc, MBBS (QLD), FRACGP

Amy studied at the University of Queensland and worked as a training doctor at the Townsville Hospital and local GP Practices. She also has a diploma in Palliative Medicine which came as a natural progression after working in General Medicine and Aged Care. Both areas of practice remain of great interest. Amy returned to Townsville after five years in Kalgoorlie, Western Australia as a GP. Her husband, Damien and two children are enjoying spending time with family and friends in the beautiful weather.

Amy Keys

Doctor

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Amy Keys
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Darren Kennedy

Doctor

B.Bio Sc, MBBS (QLD), FRACGP

Darren is a Townsville local and has spent all of his working life in North Queensland, including time in single-doctor towns as well as previously working at TSMP.  He has a particular interest in skin cancer identification and treatment and like to take the time to provide clear information to patients about their medical conditions.  He works part-time at TSMP, supports his wife’s education consultancy business and cares for his three young children.

Darren Kennedy

Doctor

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Darren Kennedy
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Lisa Wong

Doctor

MBBS (QLD), FRACGP

Lisa graduated from the University of Queensland and has been working at TSMP since 1998. She has a special interest in Women’s Health, especially breast related problems and menopause. She offers fitting of ring pessary for management of vaginal prolapse. She enjoys most aspects of general practice.

She also works at Breastscreen Townsville.

Lisa Wong

Doctor

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Lisa Wong
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Phong To

Doctor

BDSc, MBBS (QLD), FRACGP

Phong grew up in Brisbane and completed his primary undergraduate degree in Dentistry. Medicine next beckoned and this was studied through the University of Queensland also. This was followed by years of training in a surgical speciality. During his hospital years as a registrar he discovered the importance of family having 3 children. The serenity of a great work life balance and the interesting nature of general practice proved too much and his GP training years were spent in the NT. He has interests in Men’s health, Indigenous health, skin, dental health and chronic diseases however he enjoys most aspects of general practice.

Phong To

Doctor

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Phong To
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Brogan Logan

Doctor

MBBS (JCU), FRACGP

Brogan was born and grew up on a rural cattle property south of Townsville. He attended Townsville Grammar High School before he commenced his tertiary studies at James Cook University. It was at James Cook University that Brogan developed an interest in general practice and rural and remote health. Throughout his studies he attended rural placements at Ingham Hospital, Mount Isa Hospital, Boulia health service and Sarina Hospital. Moving to Mackay for his clinical years of University, he graduated with a Bachelor of Medicine Bachelor of Surgery in 2014. He returned to Townsville and worked at the Townsville Hospital for two years where he worked in numerous different departments before moving to general practice. He has an interest in primary prevention, paediatrics and skin cancer; and is building interest in sports medicine, travel and expedition medicine. Outside of work Brogan enjoys fitness, boating, camping and fishing. He also enjoys sailing, snorkelling and trekking.

Brogan Logan

Doctor

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Brogan Logan
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Kathleen Rose

Doctor

BSc, MBBS (Lond), DOHNS, DSFRH, FRACGP

Kath grew up in the UK and graduated from Imperial College, London in 2003. She completed her GP training in the South East of England, gaining postgraduate diplomas in ENT and family planning. She then spent 10 years working as a GP around the UK.

She moved to Townsville with her husband and two young children in late 2018, they are looking forward to exploring the local area and are enjoying the lovely climate.

Dr Rose has a special interest in ENT and Womens Health but enjoys all aspects of General Practice.

Kathleen Rose

Doctor

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Kathleen Rose
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Jessica Rademaker

Doctor

MBBS (JCU), FRACGP

Jessica is a Townsville born and bred GP who graduated from James Cook University in 2008. Along with obtaining her fellowship with the Royal Australian College of General Practitioners she has also more recently completed a Diploma of Child Health in 2017. She enjoys all aspects of General Practice, with special interests in paediatrics, women’s health and Indigenous health. In addition, she enjoys medical education and is a supervisor of GP registrars.  Jessica has a long-term commitment to Townsville, with her husband and two young kids, and is very excited to be making the transition to TSMP in 2020.

Jessica Rademaker

Doctor

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Jessica Rademaker
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Megan Arlett

Doctor

MBBS (JCU)

Megan is a Townsville local, and a familiar face around Townsville Suburban Medical Practice.  She worked here as a receptionist until she graduated from James Cook University in 2015, after which she spent two years working in a variety of departments at the Townsville and Charters Towers Hospital.  Since starting her training with Generalist Medical Training (GMT), she has worked at Health and Wellbeing, Fairfield Central Medical Practice, and JCUHealth, and is looking forward to settling in at TSMP.  She has an interest in women’s health and the sexual health of young people, but is embracing all aspects of general practice.

Megan Arlett

Doctor

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Megan Arlett
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Samantha Madeley

Doctor

B.MSci, MBBS (Griff), DCH

Samantha is excited to join TSMP from a General Practice in Brisbane. She grew up on the Gold Coast and completed her medical studies at Griffith University. Following her residency at the Gold Coast University Hospital, she enjoyed 3 years working as a Paediatric Registrar at various hospitals, including the Townsville Hospital and the Queensland Children’s Hospital. Samantha has a Diploma of Child Health from the University of Sydney.

Samantha enjoys all areas of family medicine, and has a special interest in women’s and children’s health. When not at the practice she enjoys spending time with her young family.

Samantha Madeley

Doctor

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Samantha Madeley
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Hannah Goodwin

Exercise Physiologist

BSpExSc, GradDipExPhysiol(Clin), GrDipEd (JCU), ESSAM

Hannah is an Accredited Exercise Physiologist at TSMP. She grew up on a cattle property south-west of Charters Towers and moved to Townsville to attend JCU. Being an Exercise Physiologist is a great career path as it allows her to educate patients on how physical activity can assist with all your health concerns. But don’t worry, she wont have you running marathons or doing cart-wheels, every person requires a specific exercise plan, created just for you.

She enjoys being active and healthy, playing rugby union, volunteering as a sports trainer with local rugby league, and going home to visit Mum and Dad at the property whenever she can. She is looking forward to meeting you!

Hannah Goodwin

Exercise Physiologist

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Hannah Goodwin
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Lauren Barra

Exercise Physiologist

BSpExSc, GradDipExPhysiol(Clin) (JCU), ESSAM

Lauren is an Accredited Exercise Physiologist at TSMP.

Lauren completed university at JCU in 2013, and has been working within the Townsville region since graduating. Lauren enjoys all aspects of exercise physiology, but has a particular interest in prescribing exercise for musculoskeletal conditions, chronic disease patients and Clinical Pilates.

Lauren enjoys maintaining an active and healthy lifestyle and playing soccer.

Lauren Barra

Exercise Physiologist

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Lauren Barra
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Allison Hillery

Dietitian

BNutrDiet (Griff), APD

Allison Hillery is an Accredited Practicing Dietitian passionate about providing individuals with the nutrition knowledge and support required to improve health and well-being.

Allison grew up in North Queensland then moved to the Gold Coast to complete the Bachelor of Nutrition and Dietetics at Griffith University. Upon completion of her degree she relocated to Townsville. Allison understands the science of nutrition is complex, she will translate the most up to date evidenced based nutrition information into easy to understand practical advice.

She also understands there is no ‘one size fits all’ approach when it comes diet and will work with you to develop a plan tailored to meet your needs and preferences. Whether you require support to manage a specific condition such as diabetes, cardiovascular disease, cancer, liver disease, gastrointestinal disorders, renal disease or are looking for generally healthy eating advice and meal ideas Allison is able to help.

Allison Hillery

Dietitian

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Allison Hillery
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Paul Goulding

Practice Manager

BESbswyBESbswyBESbswyBESbswyBESbswyBESbswyBESbswyBESbswyBESbswyBESbswyBESbswyBESbswyBESbswyBESbswyBESbswy Paul is the Manager at TSMP.  He has been a Townsville local for more than 30 years, and has worked in management positions within the Government sector for 10 years before becoming the manager at TSMP in May 2005.  Paul has seen many changes in the practice in that period, and is proud of the quality staff at TSMP, their commitment and care to our patients, and their dedication and loyalty to the practice. If you would like to discuss any aspect of our practice, our service or our team, Paul would be happy to speak with you.  He is pleased to take positive comments, suggestions or complaints, and can be contacted by phoning 4779 5077 or by adding your comments in the “Contact us” area at the bottom of this page.

Paul Goulding

Practice Manager

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Paul Goulding
Practice Team

Appointments

Offering both in-practice and telehealth consultations

We are a privately billing practice and offer reduced rates for pensioners and health care card holders.

Please phone the surgery on (07) 4779 5077 or book online to arrange an appointment. A standard consultation is 15 minutes, however longer consultations are available if required.

If you have a couple of issues to discuss with your doctor, or the consultation involves a minor operation, cervical screening test, travel consultation or medical paperwork please notify the receptionist so a longer appointment can be made. Although a longer consultation will cost a little more at the time of payment, you will also receive a higher rebate from Medicare making it only a slightly higher out-of-pocket expense as a normal consultation.

We try hard to keep waiting times to a minimum but please understand that emergencies can happen anytime which can, unfortunately, cause delays.

During the current COVID-19 pandemic TSMP is offering telehealth consultations which can be done by phone or video if you feel it is safer not to attend the practice. If the doctor is concerned they may still ask you to come in or refer you on as necessary.

Download our practice brochure for more information.

After Hours Appointments

If you require attention outside our normal opening hours you may call the National After Hours GP Helpline on 1800 022 222. Alternatively, after hours consultations are conducted by House Call Doctor service in Townsville who can be contacted on 13 55 66. With your permission House Call Doctor service will provide us with a summary of your consultation to keep your health record up-to-date.

The Mater Emergency Department at Pimlico is also available between 7 am and 11 pm, 7 days a week – no appointment or referral needed.

Contact Us

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Opening Hours

8.30am - 5.30pm

8.30am - 5.30pm

8.30am - 5.30pm

8.30am - 5.30pm

8.30am - 5.30pm

8.30am - 12.00pm

Closed Sundays.
Closed Public Holidays.