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Practice Profile

Experience quality care

Our practice is committed to providing quality, and comprehensive medical care to our patients and their family in an environment that is caring and professional.

The Philosophy of the practice has always been to offer the highest standard of ethical and professional Primary care that is possible, and to pass the concepts of the provision of this care on to younger members of our profession.

The practice has been a Training practice since the inception of the RACGP Training program (Family medicine program) and is an accredited teaching practice with the James Cook University school of Medicine. We are fully accredited with AGPAL and have maintained our accreditation since 1999.

Practice & Staff

Background & History

Providing full family coverage

TSMP was first established in 1967 and aims to provide full family care, which includes home visits, nursing home visits, private hospital and after hour care.

The practice is fully computerised and well equipped with the latest technology. The medical staff have admitting rights to the local private hospital. Registered nursing provide support to the Doctors and are very experienced in general practice, maintaining their education through regular update courses.

We are also a member of Travel Clinics Australia and we have access to the most up to date travel health information, including outbreaks and disease prevention. We stock a full range of vaccines for travel health and general immunisations, including yellow fever as well as some medications for travel.

Our Staff

Meet the people behind our practice

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Kevin Arlett

Doctor

MBBS(QLD), FRACGP, FAICD

Dr Kevin Arlett is a general practice partner in the Townsville and Suburban Medical Practice. He was the team physician for Toyota North Queensland Cowboys Rugby League Club for many years and is currently the Team Doctor for the Townsville Fire Basketball Team.

Kevin is a general practitioner with a special interest in sports medicine. He is a fellow of the Royal Australian College of General Practice, where his experience included being regional coordinator for the Family Medicine Program in North Queensland. He is the current Chair of the Northern Australia Primary Health Limited, the successor organisation to the Townsville Mackay Medicare Local where he was chair from 1999. Kevin has also served on the state bodies of General Practice Queensland (GPQ) as a Director and Chairman, as well as serving as the GPQ representative on Health Workforce Queensland for three years, also as a Director. He is a Fellow of Australian Institute of Company Directors.

Kevin is heavily involved in medical education and often speaks at conferences and events, especially around his experience as a high-level sports doctor.

Kevin Arlett

Doctor

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Kevin Arlett
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Peter Gianoulis

Doctor

MBBS(JCU), FRACGP

Peter is a practice principle at TSMP. He grew up in Townsville and graduated from James Cook University. After spending time at The Townsville Hospital he has been working in General Practice since 2009.

He has a special interest in skin cancer diagnosis and surgery, cosmetic medicine, travel and occupational medicine. He is also enjoying being a GP registrar supervisor and educator.

Peter Gianoulis

Doctor

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Peter Gianoulis
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Susan Retallick

Doctor

MBBS(JCU), FRACGP

Dr. Susan Retallick (Susie) is a born and bred Townsville girl, who studied at JCU. She graduated in 2006, and became a Fellow of the Royal Australian College of General Practitioners in 2010. She’s worked in Townsville as a local GP for 5 years. Her Interest areas in medicine include women’s health, paediatrics and skin, however she enjoys most aspects of general practice.

Susan Retallick

Doctor

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Susan Retallick
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Amy Keys

Doctor

BSc, MBBS(QLD), FRACGP

Amy studied at the University of Queensland and worked as a training doctor at the Townsville Hospital and local GP Practices. She also has a diploma in Palliative Medicine which came as a natural progression after working in General Medicine and Aged Care. Both areas of practice remain of great interest. Amy returned to Townsville after five years in Kalgoorlie, Western Australia as a GP. Her husband, Damien and two children are enjoying spending time with family and friends in the beautiful weather.

Amy Keys

Doctor

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Amy Keys
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Darren Kennedy

Doctor

MBBS(QLD), B.Bio Sc, FRACGP

Darren is a Townsville local and has spent all of his working life in North Queensland, including time in single-doctor towns as well as previously working at TSMP.  He has a particular interest in skin cancer identification and treatment and like to take the time to provide clear information to patients about their medical conditions.  He works part-time at TSMP, supports his wife’s education consultancy business and cares for his three young children.

Darren Kennedy

Doctor

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Darren Kennedy
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Beverly Raasch

Doctor

MBBS, PhD, FRACGP, FACTM 

Beverly graduated at University of Queensland and has practiced in Sydney, Brisbane, Innisfail, Canberra and Townsville.

Her interest in Sports Medicine led to the setting up of the First Sports Medicine group in North Queensland for the First North Queensland Games together with a local Physiotherapist.  Beverly became a partner in this General Practice where she worked for 24 years, and then decided to undertake a PhD examining the epidemiology of skin cancer and its management in general practice.

After obtaining her doctorate she joined the infant JCU School of Medicine as an academic, and performed a variety of academic roles including coordinator of clinical skills, teaching and curriculum implementation and involvement in medical education and most of all, working and being involved with the first cohort of Medical students to graduate.

Later she spent four years in the United Arab Emirates University at Al Ain in the Emirates as a teacher, clinician, and director of clinical sciences course in the Faculty of Medicine and Health Sciences at the United Arab Emirates University.

The doctor has come a long way since her graduation and now her life has turned a full circle as she has returned to work as a general practitioner  at TSMP and has even caught up with some of her old patients.

Beverly Raasch

Doctor

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Beverly Raasch
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Lisa Wong

Doctor

MBBS (QLD), FRACGP

Lisa graduated from the University of Queensland and has been working at TSMP since 1998. She has a special interest in Women’s Health, especially breast related problems and menopause. She offers fitting of ring pessary for management of vaginal prolapse. She enjoys most aspects of general practice.

She also works at Breastscreen Townsville.

Lisa Wong

Doctor

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Lisa Wong
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Phong To

Doctor

MBBS (QLD), FRACGP, BDSc

Dr Phong To grew up in Brisbane and completed his primary undergraduate degree in Dentistry. Medicine next beckoned and this was studied through the University of Queensland also. This was followed by years of training in a surgical speciality. During his hospital years as a registrar he discovered the importance of family having 3 children. The serenity of a great work life balance and the interesting nature of general practice proved too much and his GP training years were spent in the NT. He has interests in Men’s health, Indigenous health, skin, dental health and chronic diseases however he enjoys most aspects of general practice.

Phong To

Doctor

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Phong To
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Brogan Logan

Doctor

MBBS (JCU)

Brogan was born and grew up on a rural cattle property of Townsville. He attended Townsville Grammar High School before he commenced his tertiary studies at James Cook University. It was at James Cook University that Brogan developed an interest in general practice and rural and remote health. Throughout his studies he attended rural placements at Ingham Hospital, Mount Isa Hospital, Boulia health service and Sarina Hospital. Moving to Mackay for his clinical years of University, he graduated with a Bachelor of Medicine Bachelor of Surgery in 2014. He returned to Townsville and worked at the Townsville Hospital for two years where he worked in numerous different departments before moving to general practice. He has an interest in primary prevention, paediatrics and skin cancer; and is building interest in sports medicine, travel and expedition medicine. Outside of work Brogan enjoys fitness, boating, camping and fishing. He also enjoys sailing, snorkelling and trekking.

Brogan Logan

Doctor

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Brogan Logan
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Danielle Carter

Doctor

MBBS (JCU), MBA, MPH&TM, DCH

Danielle graduated from James Cook University in 2011 and has spent the last few years working at the Townsville Hospital and in General Practice. In this time she has undertaken further studies in public health, tropical medicine, sexual health and business administration. She has also competed a diploma of child health and is currently undertaking a diploma in dermatology. Her interests include women’s health, sexual health, paediatrics and mental health including eating disorders. She is also the mother to two young children, a beautiful two year old boy and a gorgeous newborn girl.

Danielle Carter

Doctor

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Danielle Carter
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Hannah Goodwin

Exercise Physiologist

My name is Hannah and I am the Exercise Physiologist at TSMP. Some of you may find my name familiar as I have been working in Townsville for the past 3 and a half years. I grew up on a cattle property south-west of Charters Towers and moved to Townsville to attend JCU. Being an Exercise Physiologist is a great career path as it allows me to educate patients on how physical activity can assist with all your health concerns. But don’t worry, I wont have you running marathons or doing cart-wheels, every person requires a specific exercise plan, created just for you.

I enjoy being active and healthy, playing rugby union, volunteering as a sports trainer with local rugby league, and going home to visit Mum and Dad at the property whenever I can. Looking forward to meeting you.

Hannah Goodwin

Exercise Physiologist

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Hannah Goodwin
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Ashton Sturgess

Exercise Physiologist

Ashton is the second Exercise Physiologist to come on board at TSMP. She is a Townsville local who graduated from JCU with a Bachelor of Exercise Physiology (clinical) in 2013. Having spent some time working on the Sunshine Coast and Charters Towers after graduating, Ashton has returned to Townsville to continue developing her EP career. Ashton’s main interests as an Exercise Physiologist include back pain and Pilates, therapeutic yoga, Kinetic Link Training and Functional Capacity Evaluations.

Ashton Sturgess

Exercise Physiologist

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Ashton Sturgess
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Paul Goulding

Practice Manager

BESbswyBESbswyBESbswyBESbswyBESbswyBESbswyBESbswyBESbswyBESbswyBESbswyBESbswyBESbswyBESbswyBESbswyBESbswy Paul is the Manager at TSMP.  He has been a Townsville local for more than 30 years, and has worked in management positions within the Government sector for 10 years before becoming the manager at TSMP in May 2005.  Paul has seen many changes in the practice in that period, and is proud of the quality staff at TSMP, their commitment and care to our patients, and their dedication and loyalty to the practice. If you would like to discuss any aspect of our practice, our service or our team, Paul would be happy to speak with you.  He is pleased to take positive comments, suggestions or complaints, and can be contacted by phoning 4779 5077 or by adding your comments in the “Contact us” area at the bottom of this page.

Paul Goulding

Practice Manager

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Paul Goulding
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Lisa Lawlor

Accounts Manager

Lisa Lawlor

Accounts Manager

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Lisa Lawlor
Practice & Staff

Appointments

Offering both in-practice and home consultations

Please phone the surgery on (07) 4779 5077 to arrange an appointment. A standard consultation is 15 minutes, however longer consultations are available if required.

If you have a couple of issues to discuss with your doctor, or the consultation involves a minor operation, Pap Smear, or Medical paperwork please notify the receptionist so a longer appointment can be made. Although a longer consultation will cost a little more at the time of payment, you will also receive a higher rebate from Medicare making it only a slightly higher out-of-pocket expense as a normal consultation.

If you are too ill to attend the surgery you can be seen at home. A phone call as early as possible will assist the Doctor in scheduling a home visit. We try hard to keep waiting times to a minimum but please understand that emergencies can happen anytime which can unfortunately cause delays.

After Hours Appointments

If you require attention outside our normal opening hours you may call the national after hours GP helpline on 1800 022 222. Alternatively after hours consultations are conducted by House Call Doctor service in Townsville who can be contacted on 13 55 66. With your permission House Call Doctor service will provide us with a summary of your consultation to keep your health record up-to-date.

The Mater Emergency Department at Pimlico is also available between 7 am and 11 pm, 7 days a week – no appointment or referral needed.

Contact Us

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Opening Hours

8.00am - 6.00pm

8.00am - 6.00pm

8.00am - 6.00pm

8.00am - 6.00pm

8.00am - 6.00pm

8.30am - 12.00pm

Closed Sundays.
Closed Public Holidays.